Skip to main content
PALTC24 - AMDA Annual Conference Main banner
Purchase conference recordings
Purchase 2024 conference recordings
Back
Evaluation

Leadership & Professional Development

(SU22) Speed Dating in the Storm-Establishing Trust Quickly for Difficult Conversations

Sunday, March 10, 2024
3:00 PM – 4:00 PM CT
Room: 301
CMD Management Credit Recording
CME: (1) MOC: (1) CMD Management: (1) NP Pharmacology Hours ()
Disclosure(s):
Chikal Patel, MD: No financial relationships to disclose.
Emily Miller, DNP, AGNP-C: No financial relationships to disclose.
Stephanie Nourollah, MSN, FNP-BC, ACHPN: No financial relationships to disclose.
In this session, health care providers will learn practical strategies to quickly establish trust and engage in meaningful conversations with patients and families during rapid care transitions. A highly trained, inter-professional team of facilitators will provide talking points, stories and pearls to navigate through the complexity and nuances of these meaningful conversations. Role of an inter-professional team will be addressed and through interactive exercises and case studies, learners will gain insights into effective communications techniques, time-efficient relationship-building approaches, and the art of navigating sensitive topics. Using role play within small groups, this session will help health care providers to learn and practice verbiage needed to establish trust swiftly, elicit patients’ goals of care, and facilitate open discussions despite limited contact or fast disease progression.

Learning Objectives:

At the completion of this session, learners will be able to:
  • Define trust
  • List practices that the practitioner can exhibit to engage trust.
  • Conduct an interview in a way to swiftly build trust and work through a difficult conversation.
  • Demonstrate skills and knowledge to build rapport and trust in a short time frame.