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Evaluation

Medical Direction

(SA02) 360 Degrees: Clinician Evaluation and Feedback in Long Term Care

Saturday, March 9, 2024
10:30 AM – 11:30 AM CT
Room: 302
CMD Management Credit Recording
CME: (1) MOC: (1) CMD Management: (1) NP Pharmacology Hours ()
Disclosure(s):
Rhonda L. Collins, MD, EMBA, CCFP(COE), FCFP: No financial relationships to disclose.
Fred Mather, MD, CCFP, FCFP: No financial relationships to disclose.
A 360 review is a performance evaluation for physicians and nurse practitioners in long-term care. The process solicits feedback about the clinician from all directions: LTC managers, team leaders, front-line staff, and allied health professionals, including valuable narrative comments from patients, colleagues, and co-workers. An adaption of 360 review for LTC highlights the LTC expert’s CanMEDS role as communicator, collaborator, and professional. Not only does the review assure the accountability of the clinician, but also involves favorable involvement of the interdisciplinary team. The results of a confidential questionnaire are shared with the clinician by the Medical Director and Director of Care. This session will show how an unbiased review is well-received by clinicians, administration, and LTC staff. The 360 review identifies needs and opportunities for education and quality improvement.

Learning Objectives:

At the completion of this session, learners will be able to:
  • Recognize the primary roles of the LTC clinician as a communicator, collaborator, and professional
  • Describe how a 360-degree review promotes educational and quality improvement initiatives
  • Apply these concepts to create a 360 performance review in your home